Terms of Services
General provisions
· Commercial activity of the online store SalmuLaikikliai.lt is carried out according to the Individual Activity Certificate No. 1145909 issued to Gediminas Dubinskas. Individual Activities are regulated by the law of the Republic of Lithuania. The rules (hereinafter - the Rules) of the online store SalmuLaikikliai.lt (hereinafter - the Seller) apply when the customer (hereinafter – the Buyer) places an order in the Seller’s store.
· The Seller has the right to adjust the Rules. The Rules apply to all the Buyers ordering from this store.
· The Buyer must familiarize themselves with the Rules before placing an order. In all cases, it is considered that the Buyer is familiar with the Rules and agrees to them when they finally submit the order.
· The Seller is not responsible for the losses incurred (material or moral) in cases where the problems were caused by the Buyer not taking into account the information of the Rules that is publicly presented on this page.
Purchase order submission procedure and terms
· Visiting the Seller's website, the Buyer selects the products they want to purchase. A basket of goods is formed based on their choice.
· Once the Buyer has selected the items they want to purchase, they will need to provide some information for the delivery of the goods. This includes their full name, address where the goods should be delivered, phone number, and any additional information that may be relevant for the delivery of their order. The Seller guarantees that all personal information provided by the Buyer will be used solely for the purposes of sale and delivery of goods, and will not violate any laws regarding the protection of personal data in the Republic of Lithuania.
· Next step – the Buyer must choose one of the available payment methods in the store as well as the method and price of the delivery.
· In the last step, all the data provided by the Buyer is generated. Before confirming their order, the Buyer should ensure that all the data they have provided is accurate and aligns with their requirements. In case of any errors, the Buyer has the option to correct them before submitting the purchase order. If the Buyer is not familiar with the store's Rules at the time of choosing the goods, they must go through the Rules before confirming their order and the data provided in it. Otherwise, it will be assumed that the Buyer is familiar with the Rules.
· Once the Buyer confirms their order, the Seller will receive all the necessary information. The order will be considered submitted from the moment it is received by the Seller. At this point, it is understood that a contract has been established between the Buyer and the Seller. However, this agreement will only become enforceable once the Seller has received confirmation of payment for the goods via the payment method selected by the Buyer.
· After the Buyer’s order is placed, the Seller’s store system automatically sends the Buyer an e-mail indicating the ordered goods and the data provided by the Buyer.
· The Seller undertakes to fulfill the order after receiving a notification that the Buyer has made a payment order for the placed purchase order.
· The purchase order submitted by the Buyer is stored in the Seller’s store database in compliance with the legal requirements of the Republic of Lithuania, which dictate the duration of data storage.
· In all cases it is considered that by placing the order the Buyer is familiar with and unconditionally agrees with the Rules, as well as with all other conditions specified in the purchase order.
· The language that the agreement has been finalized and carried out in is English.
Warranty and product pricing
· The characteristics of each product in the Seller’s store are generally indicated for each product.
· The Seller indicates that the color, shape, or other attributes of the goods listed in the store may not match the actual size, shape, and color of the goods due to monitor settings. The Buyer confirms their understanding of this fact.
· The Buyer agrees that when they submit an order in the Seller’s store electronically, the Buyer undertakes to pay the price specified in the order for the goods.
· The prices displayed in both the online store and the order are indicated in Euros.
· The Seller is responsible for selling goods that meet the Buyer’s purchase order requirements. If any of the goods handed over to the Buyer do not meet the specified order requirements, the Buyer should immediately inform the Seller in writing via email or phone. The Seller will take necessary steps to rectify the issue if the fault is on their part or on the part of third parties acting on their behalf. If the Seller fails to fix the issue within an agreed reasonable timeframe, the Buyer has the right to pursue their legal rights as provided in the Civil Code of the Republic of Lithuania.
· Obligations of the Seller in relation to goods:
o The Seller undertakes to deliver goods that correspond to the information specified for each product.
o The Seller undertakes to provide the Buyer with the quantity of goods specified in the order. The Seller is not responsible in cases where the amount of goods transferred is not accurate due to the fact that the Buyer has incorrectly specified the data in the order submitted to the Seller.
o In all cases, the Seller provides the Buyer with an assortment of goods that meets the criteria specified in the order.
o The Seller undertakes to provide all information related to the product and its delivery, and to contact the Buyer in the event that, due to circumstances beyond the Seller's control, it is not possible to fulfill the order placed accordingly.
· The Seller indicates the delivery time for each product, so the Buyer must pay attention to possible different delivery terms before placing an order.
· The goods are delivered packed according to their nature in order to make the goods suitable for their intended use.
Payment procedure and terms
· If the Buyer has chosen one of the online payment methods, he undertakes to pay for the ordered goods immediately, otherwise, he loses the right to make claims due to the violation of the terms of delivery of the goods, because according to the purchase order of the Buyer, the shipment of goods begins to be formed only after the Seller receives the payment for the goods.
· If the Buyer chose payment by bank transfer, he undertakes to pay for the ordered goods no later than within 5 days, otherwise, the order is canceled, and the payment received later is returned to the Buyer.
Delivery of goods
· The Seller undertakes to specify the delivery date for each product. In the event that there is a problem with the delivery, the Seller undertakes to contact the Buyer and find the best solution.
· The Buyer undertakes to pay attention to the specified delivery deadline and contact the Seller only if 24 hours have passed since the end of the delivery deadline.
· When ordering goods, the Buyer undertakes to indicate the place of delivery of the goods and the person who will receive the goods.
· The Buyer undertakes to accept the goods himself. In the event that they cannot accept the goods by themselves, and the goods are delivered to the specified address and based on other data provided by the Buyer, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong entity.
· The Buyer, who has chosen to pick up the goods personally, upon the arrival must provide an identity document and a copy of the order. The Seller undertakes to call the Buyer when the product is ready to pick up.
· Goods ordered in the Seller’s online store can be delivered in the following ways:
· To the nearest Lithuanian Post office.
· To the nearest LP EXPRESS / OMNIVA / DPD post machine.
· OMNIVA / DPD courier delivery to the provided address.
· To the nearest OMNIVA terminal in Latvia / Estonia.
· To the nearest Post office in EU countries.
· In cases where after receiving the goods, the Buyer notices that there are no suitable goods in the shipment, the Buyer must immediately inform the Seller about this.
· During the holiday period (December - January), the delivery of goods may take longer than usual. The order is considered incomplete, and the payment is returned to the Buyer if the ordered goods do not reach the recipient within 15 working days.
· All notifications to the Seller must be sent by e-mail to SalmuLaikikliai@gmail.com.
· The language that this contract is concluded, executed and all communication between the Buyer and the Seller takes place in English.